The 12 Step Carpet Cleaning Program
Step 1: Pre-Inspection
A technician will walk through your home with you to visually inspect your carpet. He will identify potential permanent stains and give you an evaluation of expected results, as well as listen to any concerns you may have.
Step 2: Commercial Pre-Vacuum
Dry soil is removed by thoroughly and commercially power vacuuming. Removing dry soil is one of the most crucial steps in any cleaning process.
Step 3: Furniture Moving
Small items such as chairs, sofas, tables and benches are moved upon request. Beds, dressers and heavier pieces may have an additional cost.
Step 4: Pre-Spray
A pre-conditioning agent is applied to emulsify/break down the soil throughout the carpeting.
Step 5: Pre-Spot
Difficult spots are pre-treated with special products uniquely designed to increase chances of removal.
Step 6: Pre-Grooming/Agitation
A professional carpet groomer or rotary brush is used to further loosen the soil.
Step 7: Soil Extraction and Rinse/Neutralize
The carpet is then thoroughly rinsed with a powerful extraction cleaning system without over-wetting the carpet or leaving a sticky residue behind. Every carpet we clean has a neutralizer applied so that it is pH balanced. This will also leave your carpet feeling soft and fresh.
Step 8: Post-Spot
Any remaining spots will be treated with special stain removal products. Some stains are permanent and we attempt spot removal only up to the point before risking color loss or fiber distortion.
Step 9: Carpet Protector
As an additional option, a carpet protector can be applied that helps your carpet last longer by providing a barrier against dry soil, spots and spills. It is not impenetrable, but is the best way to protect your valuable investment.
Step 10: Post-Groom
Your carpet is then groomed with a carpet groomer which helps the carpet pile dry faster and ensures even coating of the carpet protector.
Step 11: Speed Dry
High velocity air movers are placed on the carpet to promote faster drying.
Step 12: Post-Cleaning Inspection
Our technician will review the cleaning results with you to ensure that your expectations have been met or exceeded.
*The previous steps describe our hot water extraction cleaning method. In some cases, alternative cleaning methods may be recommended.